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Customer Testimonial: Nico Vieth, Schmalstieg GmbH Security Services

Customer Testimonial: Nico Vieth, Schmalstieg GmbH Security Services

Nico Vieth, Deputy CEO at Schmalstieg GmbH Security Services
Nico Vieth
Deputy CEO
Logo Schmalstieg GmbH Security Services
Schmalstieg GmbH Security Services

Zeißstraße 82

30519 Hannover

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Why Should Security Services Use COREDINATE?

COREDINATE has made our daily workflow more flexible. Instructions and changes at short notice to the monitoring service can be quickly communicated by the app.

The lone worker switch can be integrated into the service process with COREDINATE.

Real-time transmission gives managers access at all times, allowing customers to respond quickly to requests.

How Did COREDINATE Help Optimise Your Workflows?

COREDINATE has made it possible for us to react right away to incidents during the guard tour. We can digitally transfer findings in the documents that we have uploaded to the system to the consultant. Photographs can be assigned to the corresponding guard tour.

Creating guard tours is simple and doesn’t take much time. And certain monitoring activities can be simplified by setting GPS points.

Another advantage of COREDINATE is that the data is backed up to a cloud and you can log in immediately and anywhere whenever the employees have a request.

With COREDINATE, all you need is a smartphone with the COREDINATE App, whereas before you also needed the telephone, guard patrol system and personal alarm system.

How Would You Rate the Usability of COREDINATE?

COREDINATE is operated in a very structured way that anyone can get the hang of quickly. Support is very helpful if there are any issues.

How Would You Rate the Set Up and First Steps with COREDINATE?

We had no problems setting up COREDINATE. After commissioning, the friendly and very competent support team helped us with minor problems.

How Did Your Employees and Customers React to the New Possibilities of COREDINATE?

Our customers gave consistently positive feedback, especially with regard to the structured reports.

The employees were also very accepting of the new technology after being instructed on how to use it.