Outage monitoring
COREDINATE, the online patrol system, runs very stable.
However, if there are any short-term failures, they are listed below.
-
🟢 Current
Period current Update The system is fully operational.
-
07.09.2025 – Service Disruption
Period 09:15 – 10:45 Description Due to a database issue, the system experienced temporary delays and was at times not fully accessible.
The problem has since been resolved and all services are now fully available again.Affected App, Portal -
26.03.2025 – Maintenance work
Period 26.03 – 27.03 Description Due to unplanned database maintenance, longer loading times may occur. Affected App, Portal -
17.04.2025 – Incident Report
Period 17.04 02:00–02:23 Update Between 02:00 and 02:23, our system was temporarily unavailable due to a certificate error.
During this time, login was not possible.The issue has been resolved and the system has been stable since.
-
24.03.2025 – Database Upgrade
Period 24/03/2025, 10:04 – 10:09 Description Due to a database upgrade, the system had to be temporarily placed in maintenance mode and was therefore unavailable for a short period. Affected App, Portal -
20.08.2024 – Maintenance
Time range 20.08.2024, 11:10 am - 11:50 am Description Our system is therefore temporarily unavailable due to planned maintenance work. Affected App, Portal Update 11:16 am: Maintenance work completed. -
04.04.2024 – Outage
Time range 04.04.2024, 03:00 a.m. – 09.04.2024, 10:00 a.m. Description Limited connection speed due to a bug in the 9.8.0 update. Affected App, Portal Update 09.04.2024, 10:00 a.m.: Malfunction fixed. -
11.11.2022 – Outage
Time range 11.11.2022, 11:08 a.m. – 01:58 p.m. Description Database malfunction. Restriction on retrieving work results older than 6 months. Affected App, Portal Update 11.11.2022, 01:58 a.m.: Malfunction fixed. -
14.12.2021 – Maintenance
Time range 14.12.2021, 00:00 a.m. – 00:42 a.m. Description Security-related updates to the database servers. Infrastructure not accessible. Affected App, Portal Update 00:42 a.m. – System accessible again. -
11.06.2021 – Outage
Time range 11.06.2021, 01:30 a.m. – 02:10 a.m. Description Failure of a subsystem of the provider Affected App, Portal Update 01:30 a.m.: Database structure partially unavailable.
01:40 a.m.: Fault message from the provider.
02:10 a.m.: System accessible again. -
01.09.2020 – Outage
Time range 01.09.2020, 01:10 a.m. – 01:20 a.m. Description Failure of the system. Login not possible. Affected App, Portal Update 01:20 a.m.: Malfunction fixed. -
17.07.2020 – Outage
Time range 17.07.2020, 11:24 p.m. – 18.07.2020 00:20 a.m. Description Technical malfunction of COREDINATE servers. Delays possible. Affected App, Portal Update 18.07.2020, 00:20 a.m.: Malfunction fixed. -
03.05.2020 – Outage
Time range 03.05.2020, 07:45 p.m. – 08:45 p.m. Description Failure of the system. Login not possible. Affected App, Portal Update 03.05.2020, 08:45 p.m.: Malfunction fixed. -
22.01.2020 – Outage
Time range 22.01.2020, 03:50 – 04:30 a.m. Description Failure of the system due to a router malfunction at the server provider Affected App, Portal Update 22.01.2020, 04:30 a.m.: Malfunction fixed.