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COREDINATE Feature overview for Security

COREDINATE Feature overview

COREDINATE offers a wide array of choices and features that bring the work of your team to a higher level. Here is an overview.

Checkpoint Scans

Scanning checkpoints is one of the key requirements for any workforce management system. With COREDINATE, you can see the progress of your tours and patrols in real time via NFC tags, bluetooth beacons and/or GPS location points.

Patrols and tours can be diverse and cover multiple scenarios.
Upclose and dangerous: NFC tags must be tagged in a 5 mm proximity forcing the guard to actually approach the checkpoint.
Need a little distance: Bluetooth Beacons will be checked within a 5 - 10 metre configurable radius. This makes sense when there is no need to be near or at a specific spot, e. g. at a derelict industrial premise in a secluded industrial estate. The guard can just pass by and the checkpoint will be scanned without taking the device out of its holder / pocket.
I am in the correct larger area: GPS points are useful where checkpoints are positioned at least 200 meters from the next. They are ideal for large area patrols.

Your Benefits

Mix & Match: Each of COREDINATE's checkpoint options suits different client or logistic requirements, and preferences. It is also suitable in case many customers in a close proximity require separate reports. Simply mix and match your options and schedule your patrols to gather the required data. Each checkpoint works in a similar way, but with different requirements.

Our Customer's Opinion:

Marcel Held

Marcel Held

Managing Director, Held Security

COREDINATE has facilitated our daily workload for us and made us more efficient as a company as data which are collected via smartphone app can immediately be accessed via tablet or computer. We do not need additional data collectors with which you are able to access their data only after the guard patrol has been completed. Our Site Security Managers and our customers can track the progress of our guards in real-time.

Guard Tour Monitoring

A Workforce Management System help you track the progress of your employees, contractors or sub-contractors as they carry out tours or patrols in a variety of situations. It is a system of record that collects all relevant data and provides a method of output that can be used as proof, for insurance or other legal requirements. Checkpoints can be positioned in specific locations that help map out the tour or plan / schedule tasks and enable the completion of task forms, checklists or incident reports.

Combining GPS Tracking, Lone Worker Protection, detailed Reporting, Incident Reporting, Key Management, and many more, COREDINATE is a workforce management solution that caters for every aspect of your daily workload.

Your Benefits

Never again forget WHAT to do, WHEN to do it, WHERE to do it, HOW to do it and WHO has to do it.

With COREDINATE, all bases are covered. It alerts you if things go off schedule. Be informed when everything is done - in real time.

Our Customer's Opinion:

With COREDINATE we are now able to to keep our employee's tasks always up-to-date on their smartphones. All patrols can be tracked in real time.

Incident Reporting

Accuracy in an incident report is a must. What happened? When did it happen? Who/what was involved? COREDINATE offers visual evidence, a detailed description of the incident and instant alerting.

As opposed to traditional follow-up paperwork, using you smartphone to complete and file the incident report has never been easier. No more tatty rain soaked or crumpled paper forms, but instead a clean, seamless input (with the option of dictating your text to your smartphone), instantly submitted and accessible in real time.

With the COREDINATE Ticketing System you can easily manage and monitor all follow-up tasks.

Your Benefits

Present detailed incident reports with captured visual evidence in real time. Enable your Operations Managers and clients to make the relevant decisions in a timely manner.

Our Customer's Opinion:

After the first incident, our employees were convinced that the photo evidence option of COREDINATE was by far the easiest process for recording exact details on an “as it happened" basis.

Tasks

Security guards have numerous tasks during their working hours which need to be executed. They also have to document their work. With COREDINATE you can easily assign specific tasks to clients or checkpoint areas.

The task will appear in the COREDINATE App and the employee can mark it as completed, or alternatively attach a complete task list or check list to the task for form completion and submission.

Your Benefits

COREDINATE makes phrases such as „I forgot", "I didn't know ", "You didn't tell me" a thing of the past. Your employees will easily see what has to be done, and are reminded of outstanding tasks. This increases your accountability as a company and ensures better results and better services.

Our Customer's Opinion:

Stefan Bühling

Stefan Bühling

Head of Alarm Receiving and Intervention Centre, Pond Security Service GmbH

When compared directly with other systems, COREDINATE particularly distinguishes itself by the intuitive manageability of flow traces and handling instructions. Additionally, it’s possible to respond quickly and flexibly to customer wishes through the online portal.

Lone Worker Protection

Exercise your duty of care, health safety and welfare at work by using COREDINATE's Lone Worker Protection. The system monitors all activities of your employees and will alert you when abnormalities occur. Additionally, there are regular messages sent to the device for employee confirmation. If no response to initial alerts is given, the lone worker alarm will be activated and a voice communication will be sent to the desired alarm respond.

Locating your "man down" is facilitated by receiving an e-mail and with the last known location, or through GPS Tracking.

Built-in Panic Button: The Crosscall Core X4 is a rugged, long-life battery Android smartphone with a built-in panic button supported by COREDINATE. It is perfect for the lone worker in remote, dangerous or vulnerable situations.

Your Benefits

Our Lone Worker Protection adheres to the strict regulation of the VDE V 0825-11. It can replace distracting telephonic security reporting, provides a full audit trail of the alarm process, reduces the risk of human error, and provides location details.

Our Customer's Opinion:

Georg Gerzimbke

Georg Gerzimbke

Operations Manager, Secur Solutions GmbH

Annoying routine messages for the central hub of the individual buildings became obsolete. Individual workplace protection for our employees can now be optimally managed with just one system.

Key Management

With the receipt of a key from your client you accept a lot of responsibility as a security service. It is regretful when co-workers don’t see it that way and you may get into liability issues. How can one prove that it was not themselves who failed to return a key as per instructions?

This is not a problem with COREDINATE. Each key movement is documented and it can be checked at a later point in time to see exactly who took a key or gave it back, and when.

Your Benefits

It is possible to track every movement of a key without any time limit with COREDINATE's Key Management. This can be crucial when it comes to questions of liability.

Reporting

Time spent reporting can be time lost running your business. Clients want reports, managers need reports and reports need data. With all components of your operations recorded in detail by your smartphone users, COREDINATE generates and dispatches all your reporting requirements and more.

Scheduled reporting: Daily, weekly or monthly reports can be dispatched automatically.
Triggered reports: Immediate report dispatch is subject to dispatch rules triggered by a specific input.
Ad-hoc / on demand: Generate reports as and when required or requested.

Filter precisely by time / date / employee / client / checkpoint area and so forth.

Your Benefits

Time saving, accuracy of content, guaranteed dispatch to your report base can all be done with COREDINATE. In addition, this is a great way to present the work done to your clients.

Our Customer's Opinion:

Andreas Ceccon

Andreas Ceccon

Owner, SITRAC Sicherheitsdienste

Our situation was that we had to spend around four hours a day reporting incidents, timekeeping, recording area time and employee attendance. It was a lot of work and very expensive. We could not pass these costs on to the customer. COREDINATE now takes over these tasks and performs them quickly in a way that allows our customers to consult them immediately.

GPS Tracking

GPS tracking acts as a double-proof of presence, and particularly in wide-ranging areas it can be a big advantage to use this technology.

With multiple filter options to precisely locate an employee, GPS tracking and monitoring is an essential component of LONE WORKER PROTECTION, too. It is an essential management tool to give you real-time vision over operations and operatives.

Your Benefits

Enhance your responsibility to health, safety and welfare at work. COREDINATE GPS can be your eyes in the field and in emergencies it enables you to accurately and quickly locate your staff.

Our Customer's Opinion:

Using the GPS feature gives me peace of mind over operations and operatives. It is a great visual check.

Guardbook

You need a step-by-step view of all tasks, tours, patrols, incidents and checkpoints recorded chronologically? You want to ensure that all components of operations are inputted digitally, easily and without distracting from the actual activities that are being carried out? – COREDINATE's Digital Guardbook has it all. Use a large number of filters to specify your results, or use the broad overview.

Your Benefits

You can see what is happening, where it is happening and when it is happening at one glance. Furthermore, you can scroll back in time to check a specific time or date. Even if you are on the move, you can easily access the daily activities of you team from any device, any location, and at any time.

Our Customer's Opinion:

Georg Gerzimbke

Georg Gerzimbke

Operations Manager, Secur Solutions GmbH

COREDINATE is a new, modern and interesting tool which every modern security service needs for correct and precise accounting for standard operations in the buildings. It is also the best solution on the market that provides maximum transparency for the customer.

Work Time Tracking

Replace traditional time sheets with accuracy. Record all working hours with COREDINATE simply and faultlessly with two different options. You can track the overall work time of your employees, or the time they spend in specific checkpoint areas. You can either let your team record their times manually via the COREDINATE App or COREDINATE automatically starts recording as soon as a checkpoint of your choice is scanned. No more queries, no more illegible handwriting, no more late submissions and no more disputes.

Additionally, apply the same principles to a zone time and easily monitor the time taken for various activities with our Zone Time Tracking.

Your Benefits

Save time, track time correctly and precisely, and apply this procedure to other important activities and administrational work. No more chasing around for authentication signatures, COREDINATE offers yet another optimisation for your processes and an accurate account of work done for your billings process.

Our Customer's Opinion:

Georg Gerzimbke

Georg Gerzimbke

Operations Manager, Secur Solutions GmbH

Real-time transmission of the NFC points and timekeeping using NFC employee cards make our quality procedures much easier.

Flexible Forms

Another built-in feature of COREDINATE is called Flexible Forms. Replace any paper process with digital and customizable forms which you can easily access from your smartphone or tablet. You can even dictate your text to input all details.

With a wide range of possibilities, Signature, Photo upload, YES / No checkboxes, multiple choice and also standard output templates or your own personalized templates, it has never been easier to take the paper trail from the road. You can transform any form directly into the COREDINATE portal for instant view or dispatch.

Your Benefits

Adding these smart forms as task lists and check sheets optimises your workflows. COREDINATE eliminates the need for paper and offers a clean and seamless process to gather and dispatch information.

File Management

There are not many employees who are able to work without instructions, emergency plans or other documentation. Up until now these oftentimes confidential documents could have been forgotten in the company car or they had to be dragged around. The visual impression was not the best with an often tattered file that was losing papers left and right.

Here comes COREDINATE’s File Manager. You can upload any file to the COREDINATE Portal, sort out the clients or checkpoints, and even make those files accessible from a smartphone.

  • easy use of drag and drop
  • apart from EXE and MSI files, all other data formats are supported (e. g. PDF, DOC or even videos)
  • assign files to your whole company or to certain customers and checkpoint areas
  • you decide whether your team can access data files via smartphone
  • you can make files accessible offline

100 data files of up to 15 MB per file are included by default (Basic). In case you need more data volume, just expand to 300 data files at 29.00 EUR per month (Professional). For a data volume from 301 files (Enterprise) we will gladly make an individual offer.

Your Benefits

Your employees no longer carry all client-relating documents in a heavy folder, but on their mobile phones. These documents and data files can be kept up to date from the comfort of your office.

Losing or forgetting your smartphone is a smaller risk than losing a folder. In addition, sensitive and in parts irretrievable information are protected from unauthorised access through a fail-safe cloud storage – which also makes restoration much easier.

Extensive Access Rights System

With COREDINATE, you are able to select which rights are attributed to which employee. On the one hand this concerns tasks within the system, on the other hand it even concerns your customers. One employee might just have to complete tasks on-site, another one should be able to access the COREDINATE Portal as well. Your Site Security Manager should see all facilities, their team members only need access to the facility they work at. You can manage all that with COREDINATE!

You can remove rights from users just as fast as you can grant them. One click is enough to deny logins. And as COREDINATE does not save data on the device permanently, your maximum amount of data privacy is guaranteed.

Your Benefits

No matter how extensive the COREDINATE features become, you always keep the reins in your hands. Just a few clicks can grant your employees further rights to other features or hide features which they do not need. This way, your employees only see what they need for their work.

Access Rights for Your Customers

Most of your customers only notice you through your regular invoices? – Make your service interactive! Grant your customers access rights to the COREDINATE Portal and decide what they get to see. Maybe they only need to check the completed tasks or reported incidents. COREDINATE offers a tailor-made overview for your customers.

Our transparent and simple pricing model prevents you from shying back. COREDINATE is billed based on the number of apps you use, not based on the number of users.

Your Benefits

Improve your competitive advantage by offering greater transparency. If you grant your customers access to your daily work, your service becomes interactive and interesting which increases customer loyalty.

Our Customer's Opinion:

Mario Poser

Mario Poser

Managing Director, SAS Schutzdienste & Beratung

Using COREDINATE changed the way we work with clients. We don’t suffer from a flood of paper anymore, and there is no time-consuming evaluation of reports. Our clients now also benefit from the access to real-time information about ongoing events, and from photo documentation.

Data Protection

COREDINATE is developed in Germany and relies on servers that are exclusively located in Germany. Because of that COREDINATE is subject to the strict German data protection regulations, and we even exceed the requirements in some aspects. This is why COREDINATE is a proud member of the “Cloud Services Made in Germany” initiative.

Besides data protection, COREDINATE is chasing the highest levels when it comes to failure safety. All servers are geo-redundantly networked and the workload is redistributed. In case a single server fails, the chance of failure probability can be reduced to a minimum.

Your Benefits

With conventional guard control systems you could notice missing bookings only after a shift was completed. COREDINATE's real-time transmission secures all gathered data and makes it visible immediately. The strict adherence to data protection regulations makes it easier to introduce COREDINATE to privacy officers and your works council.

Our Customer's Opinion:

Mario Poser

Mario Poser

Managing Director, SAS Schutzdienste & Beratung

Clients appreciate their own encrypted access to our data which is kept on a server located in Germany.

Notifications

Who needs such a feature when there are services such as WhatsApp already established on the market? – Anyone who does not want to mix business and private matters in order not to inadvertently provide third parties with sensitive information needs it. Anyone who acts in accordance with current data protection regulations and knows that COREDINATE also takes this issue very seriously needs it.

This COREDINATE feature allows you to write notifications at any time, and it allows you to exactly schedule their publication. In addition to the publication period, you can also define the groups of people who read notifications or write them. You can send attachements, allow comments and demand read confirmations. Access rights for Notifications can be easily managed via the COREDINATE Portal.

Your Benefits

If your employees cannot call or need to inform several people at the same time, a message is the easiest way to pass on information. COREDINATE reaches the team members you selected reliably and at the defined point in time.

Ticketing System

COREDINATE's Ticketing System is a central plattform your all your company's processes. Create a so-called "process" which you can combine with incidents and assign it with tasks. If desired, you can upload files and allow comments for each process.

Your company has workflows which need to be completed in a certain order, e. g. the onboarding of a new employee? Just define the respective process which acts as a template for your employees.

Your Benefits

The COREDINATE feature "Tasks" is like a compact to-do list which you can link to checkpoints in order to actively remind your employees of their tasks.

Can we get you something else? For more complex topics which call for a particular procedure, COREDINATE developped its Ticketing System. One central gathering point which is visible only for employees with certain access rights. This way, you can easily assign extensive tasks without having to onboard employees as you put it into the description!

The Ticketing System is a separate feature, price on application. Please contact us.


Apart from these main features, COREDINATE offers many more advantages to simplify your daily work and the quality of your service. Start your free trial of COREDINATE now!<

Try it out for free!