What is a workforce management system?

What is a workforce management system?

A workforce management system is like an electronic diary for security personnel. It uses special cards or devices to track where the guard is currently walking his patrol. The system records when and where the guard checks certain points. If something is wrong or omitted, the system reports it.

💡 In short: A workforce management system is a technology that helps security personnel to make their rounds and not forget any important places.

How does a workforce management system work?

A workforce management system uses special cards or devices that a security guard carries with them during their rounds. Checkpoints are then placed in the property to be guarded, for example as NFCs. When the guard checks certain points, he scans them and the system uses the cards or devices to record the time and location in real time. The collected data is then stored in a cloud, for example. This means it can be accessed quickly and easily at any time. If the security guard deviates from a round or skips a point, the system reports this as a deviation.  

💡 In short: The workforce management system uses special cards or devices. It reads checkpoints and saves data in a cloud in real time. This ensures that the tours are carried out regularly and without errors.

Why is a workforce management system important?

A workforce management system makes work easier and increases security. A guard can ensure that he covers all planned locations during his inspection round. He can also use it to check and improve his performance. In an emergency, the system allows a quick response because it recognizes and reports irregularities immediately.

💡 In short: A workforce management system makes a security guard's job easier, as it documents processes and sounds the alarm if irregularities occur.

Which problems does a workforce management system solve?

1. Control: It helps to ensure that security guards cover all planned areas during their inspection round.
2. Optimization: Workflows can be planned and executed more efficiently, saving time and effort.
3. Documentation: It enables accurate documentation, allowing irregularities or omissions to be detected immediately.
4. Automation: Human error can be avoided thanks to many default settings and functions. At the same time, complete documentation is guaranteed. Consistent adherence to protocols also increases security.
5. Safety: It improves the response time to emergencies, as the system provides immediate notification of deviations and potential problems.
6. Proof of performance: The work performance of security personnel can be transparently tracked.

💡 In short: A workforce management system helps to ensure reliable and professional security monitoring. It makes the work of security personnel easier and also ensures greater safety during rounds. Automation and documentation prevent human error and ensure a complete work record.

Where is a workforce management system used?

An online workforce management system is used in various locations. Examples include company buildings and premises, public spaces and facilities, areas at events, parking lots, road traffic protection and even in the military. It ensures that guard patrols are carried out regularly and that all important areas are covered, thus minimizing potential risks.

💡 In short: workforce management systems are therefore used wherever regular rounds by security personnel are important in order to increase the security of buildings, squares or facilities.