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Best practice
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Working with the app
- Basic information about the app
- Logging in and out of the app
- Checkpoint scanning
- Navigation to locations
- Tours
- Work offline
- Events
- Work and area time recording
- File manager
- Communications
- Fill in forms
- Key management
- Teaching NFC media
- Replace missing or defective control points
- How do I learn Beacons?
- Work with the ticket system
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Working in the portal
- Basic information
- Create master data
- Dashboard
- User
- Tours
- Checkpoint scans
- Set time scheduling
- Tasks
- Incidents
- Memos
- Times
- GPS
- Navigation to locations
- Work results in general
- Evaluations
- E-mail reception
- Key management
- File manager
- Company profile
- Flexible forms
- Devices
- Lone worker protection
- Ticket system
- Roster
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First steps
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Changelog
Difference between contacts and users
Contact persons are people who are available for queries on the customer side. Users have system access and can log in to the portal or the app.
Since winter 2017 COREDINATE distinguishes between contact persons and users. Contact persons are persons who are available on your customer's side for queries, e.g. contact persons for urgent incidents or contact persons for specific events.
Users, on the other hand, are persons who have the right to work with COREDINATE. They have system access and can log in either to the portal or also to the app. Usually, these are your own employees – but if you wish, you can also make the contact persons on the customer side users (e.g. so that they can log into the system and provide information).
The following table illustrates the difference once again:
| Person | Are contact person | Are users |
|---|---|---|
| Own employees | No | Yes, if you want them to work with COREDINATE. |
| Contact persons of serviced customers | Yes | Yes, if you want them to have access to COREDINATE. |