Blog

Software for Security Services

Written by Ricarda Schmidt | Nov 25, 2025

Growing requirements, strict documentation obligations and constant pressure to optimise operations – the challenges in today’s private security industry are immense. Outdated paper-based processes, fragmented software tools and manual duty rosters cost time and create security risks. A digital solution for scheduling and documentation helps you solve these issues. A powerful app for security services is now a key building block for competitiveness and a professional image.

COREDINATE acts as the central platform for your security company. As a comprehensive all-in-one solution, our software combines all critical functions, from duty scheduling and real-time monitoring through to legally compliant documentation. Find out how the right software for security services can reduce your costs and improve the quality of your service.

Problems with traditional administration methods

Manually creating duty rosters in Excel, handwritten guard books and communication via unsecured messenger services are often inefficient. These methods are also error-prone and make day-to-day operations more difficult.

Common problems in security management:

  • Incomplete documentation: Handwritten logs are often hard to read or can be misplaced. This makes proof of service to clients and insurers more difficult.
  • Limited overview: Without digital tools it is hard to see whether all checkpoints were reached on time. GPS support provides a remedy here.
  • Time-consuming duty planning: Manual scheduling takes a lot of time. Changes due to sickness or holidays often require a complete rework of the plans.
  • Separate software solutions: Using several, incompatible programs for planning and reporting often leads to duplicate data entry and information loss.
  • Lack of cost transparency: With some software solutions, additional fees for updates or support are added to the base price, making budget planning harder.

A digital, integrated solution helps you tackle these challenges and secure long-term profitability.

 

Technical evolution of guard tour control

Traditional guard control systems (WKS) were primarily developed for documentation. These systems were usually based on physical checkpoints that were scanned with dedicated data collectors.

Modern solutions rely on apps. Security officers use standard smartphones (Android or iOS). Checkpoints are captured via NFC or GPS geofencing, enabling timely and precise logging.

COREDINATE consolidates your operational processes in a single piece of software. The goal is to eliminate isolated solutions and centralise data maintenance in order to increase efficiency.

Feature overview of the COREDINATE app

Our app for security services offers functions that simplify day-to-day tasks and increase safety.

 Live tracking & GPS location

With the app you see on a live map where your employees are and whether checkpoints are being patrolled.

  • Benefit: You gain transparency over ongoing operations and can intervene immediately in case of irregularities. GPS tracking increases the safety of your staff and helps you coordinate in emergencies.

Digital guard book & documentation

The digital guard book automatically records incidents, patrols and tasks with a timestamp. Media such as photos or digital signatures can be added on site.

  • Benefit: Documentation becomes easier and you can create reports for clients in no time. This drastically reduces administrative work compared with paper-based processes.

Digital duty & deployment planning

Our scheduling software replaces spreadsheets. Shift plans can be created taking qualifications into account and transferred directly into the app.

  • Benefit: Planning is accelerated. Scheduling errors can be avoided and employees always have access to their current duty roster.

 Alarm handling & incident management

COREDINATE forwards alarms to defined recipients and shows the current position. Incidents are automatically stored in the system.

  • Benefit: This enables short response times and structured processing of incidents. All steps are logged in an audit-proof way for later evaluation.

Task management & checklists

Specific tasks can be stored for each checkpoint, such as checking doors or windows. Staff process them using digital checklists.

  • Benefit: Critical activities are reliably completed. This ensures standardised processes and consistent service quality.

Communication & lone worker protection

The app offers lone worker protection (man-down function) that triggers alarms.

  • Benefit: The COREDINATE workplace protection currently reacts to two triggers: manual alarm activation, which the user initiates by pressing an alarm button, and a time alarm that is triggered after a defined period of inactivity.

Pricing and cost structure

Reliable price information is crucial when choosing software. We rely on a simple model without complex add-on modules.

The COREDINATE offer:

  • Clear costs: Billing is based on active employees per month. All core functions are included.
  • Low hardware costs: You can use standard smartphones.
  • Scalability: The number of licences can be adjusted to your current headcount.

This gives you transparent cost control and planning security.

Economic impact of a security service app

Using a professional app can generate savings. The following areas are particularly important:

  1. Reduced administrative workload: Less time needed for manual planning and data entry.
  2. Avoiding contractual penalties: Complete documentation proves services rendered.
  3. Route optimisation: GPS data helps you design patrols more efficiently.
  4. Customer service: Transparent reports strengthen client trust.
  5. Productivity: Clear task assignments make on-site work easier for employees.

Use cases

COREDINATE can be used in a wide range of scenarios.

For security service providers:
The app supports static guarding, patrol services and events with scheduling and digital proof of service.

For facility managers:
Technical inspections and maintenance rounds can be documented and fault reports recorded on the spot.

For plant managers and in-house security:
The software helps you organise internal plant security and comply with documentation requirements.

Checklist for selecting software

The following criteria will help you choose the right security service app:

COREDINATE fulfils all these requirements and offers a future-proof solution for security providers.

Start your digital deployment planning

Say goodbye to inefficient processes and incomplete documentation. Digitalisation is a key foundation for long-term success in the security industry. With an app like COREDINATE, you increase efficiency and transparency.

Optimise your workflows, support your staff and provide your clients with a reliable service.

Test COREDINATE free of charge for 14 days and see for yourself how the solution can support your business.

Start free trial now