Nico Vieth, Schmalstieg GmbH Sicherheitsdienste

Why should a security service use COREDINATE?

COREDINATE has facilitated flexibility in our daily workflow. The transmission of instructions and short-term changes in the control service can be implemented promptly through the app. The dead man's switch can be optimally integrated into the service process with COREDINATE. In case of inquiries by the customer, it is possible to react quickly, since the real-time transmission allows access by the responsible persons at any time.

How has COREDINATE optimized your workflow?

With COREDINATE, it became possible for us to immediately react to events during the walk-through. We can digitally forward findings in the documents we uploaded to the system to the clerk. Photos taken can be assigned to the corresponding tour. Creating tours is simple and not very time-consuming. Especially the possibility to set GPS points simplifies certain control activities.

Another advantage of COREDINATE is that the data is saved in a cloud and one can log in immediately and everywhere in case of inquiries of the employees.Through COREDINATE only the smartphone with the COREDINATE App has to be used and not as before also phone, WKS system, PNA.

How do you rate the usability of COREDINATE?

The operation of COREDINATE is very structured and understandable for everyone after a short handling. In case of problems, the support is very helpful.

How do you evaluate the setup and first steps with COREDINATE?

There were no problems during the setup of COREDINATE. After the start-up, the friendly and very competent support department helped us with minor problems.

How have your employees and customers reacted to the new possibilities with COREDINATE?

There was consistently positive feedback from our customers, especially with regard to the structured logs. Employees also responded positively to the new technology after receiving instruction on how to use it.