The work of a security service often takes place in the background and is not always sufficiently noticed. A modern guard control system offers the possibility to transparently document the work performed and to show the customer live what has been done for him.
How has COREDINATE optimized your workflow?
Much of the work associated with classic sentinel control systems has been eliminated. Replacing and reading out the collectors and checking the evaluations now takes place automatically. Once an object is set up, only events need to be reacted to. This can now be done easily with the time saved. Security staff and operations management can now quickly approach the customer proactively and solve any problems that arise together.
How do you rate the usability of COREDINATE?
The usability is clearly designed and easy to learn. Extensive IT knowledge is not required.
How do you evaluate the setup and first steps with COREDINATE?
COREDINATE surprised us positively from the very beginning. Due to the support at the start, the system was set up in a short time and the first object was quickly equipped with the control points.
How have your employees and customers reacted to the new possibilities with COREDINATE?
Our employees were taken with the ease of use. Reports are now captured electronically, which finally eliminates a lot of unpopular paperwork. The customers have been enthusiastic right from the start. In particular, the live transmission of events with corresponding images has been very well received and ensures much faster processing when repairing damage or defects.