In the highly competitive market for security services, price often seems to be the only criterion for awarding contracts. However, leading service providers are proving the opposite: The key to success lies in demonstrable quality and complete transparency. They show that the most economical provider is not the cheapest, but the one who delivers their services reliably and comprehensibly. This article explains how you can convince with digital evidence and significantly increase your chances of winning contracts.
At the heart of providing evidence is the proof of performance. It is the legally binding document that proves a contractually agreed-upon service has been rendered. Traditional paper-based logbooks are a source of constant uncertainty: notes get lost, handwriting is illegible, and entries are incomplete. For the client, this means no real-time control and a high legal risk.
A digital proof of performance, as created by COREDINATE®, revolutionizes this process. Every checkpoint scan via NFC is time-stamped and cannot be altered. Every incident is documented in real-time with photos and notes. This data is transmitted to secure servers and is immediately viewable via a web portal. Thus, you not only receive documentation but also create a continuous, forgery-proof audit trail that builds trust and preemptively eliminates potential ambiguities regarding service delivery.
Implementing a system like COREDINATE® is not just an operational improvement, but a strategic investment in your sales power. Every requirement in a tender can be directly addressed with a feature of your digital system, turning your software into a powerful sales tool.
| Tender Requirement | Supporting COREDINATE® Feature |
Strategic Argument for the Bid |
|---|---|---|
| Proof of service delivery | Digital, audit-proof logbook & real-time scans | “We provide complete, unmanipulable digital proof of performance in real-time. You can see what was done, when, and where at any time.” |
| Quality Management & Reporting | Report generation; Incident reporting | “Our system provides you with detailed quality and performance reports at the push of a button.” |
| Effective Personnel & Deployment Management | Integrated workforce scheduling; Lone worker protection | “We optimize personnel deployment through digital planning and ensure the safety of our employees, which increases service continuity.” |
| Transparent Communication | Client portal with real-time access; Instant notifications |
“You get full transparency. Critical incidents are reported to you immediately and automatically, including photo documentation.” |
| Proof of fair working conditions | Precise time tracking | “We guarantee fair and legally compliant billing for our employees through precise time tracking.” |
The Strategy: How to win tenders with digital evidence
A modern guard tour system like COREDINATE® provides you with the strongest sales arguments. The following guide shows how you can irrefutably prove quality and stand out from the competition.
Our system makes quality measurable and therefore provable. Instead of just claiming that your patrols are reliable, with COREDINATE® you can provide concrete, data-driven guarantees:
By presenting quality in the form of measurable key performance indicators (KPIs), you provide the evaluation committee with hard facts that they can assess in their matrix. You make your superiority objectively visible.
In bidder meetings, replace outdated methods with live data. Demonstrate the work of your teams on-site via the COREDINATE® real-time dashboard. This direct insight into your operations is more convincing than any PowerPoint or Excel slide and proves that your quality promise is a lived reality.
A checkmark on a list is a claim. A photo with a timestamp and GPS data from COREDINATE® is proof. Use the incident reporting feature to document special cleanings, the condition of security equipment, or damage reports visually and in a legally secure manner.
A medium-sized security company from Munich repeatedly faced the same challenge: When bidding for the security of a large logistics center, they regularly lost to lower-priced competitors. Their own higher quality standards could not be presented convincingly enough in the bidding process.
The solution with COREDINATE®: The company radically changed its bidding strategy and focused on the transparency created by the system:
The result: The strategy was a complete success. The company won the contract, even though its bid was priced higher than the competition. The client's justification: The live insight and the audit-proof protocols significantly minimize operational risk. This guaranteed security was worth the higher price.
The idea that such systems are reserved for large corporations is outdated. Modern guard tour systems like COREDINATE® are affordable for small and medium-sized enterprises thanks to flexible pricing models and can be implemented without major IT investments. Here's how to use this technology effectively:
While it is rarely legally required, it is considered the de facto standard. Tenders increasingly call for "audit-proof, digital proof of performance in real-time." Providers without a system like COREDINATE® cannot meet this requirement and fall behind.
COREDINATE® is a cloud-based system designed for user-friendliness. The implementation is fast and straightforward, often completed within a few days. The training effort for the intuitive smartphone app is minimal.
No. COREDINATE® uses secure, server-generated timestamps and optionally collects GPS data. The data is transmitted immediately to German servers and cannot be altered afterward. This creates a tamper-proof audit trail.
Absolutely. The Return on Investment (ROI) comes from several factors: winning more profitable contracts through superior arguments, the massive reduction in administrative effort for reports, and the minimization of liability risks.
COREDINATE® is a German product. All data is hosted on servers in Germany, and the system operates fully GDPR-compliant. Data collection is limited to work-related information, and transparent company agreements are standard.
The competition for lucrative security contracts is no longer decided by price alone, but by provable quality and trust. Companies that recognize this change and digitize their processes with COREDINATE® secure an insurmountable lead. Stop losing in the price war. Start winning with transparency.
COREDINATE® should therefore not be seen as a cost factor, but as the decisive investment in profitable growth and a market-leading position.